We missed our connecting flight while traveling through Chicago O'Hare on American Airlines. I dealt with 6 different gate agents and 1 gate supervisor trying to get another flight out.
Not only were they all unwilling to help, they were also unprofessional, rude and arrogant during the process. I also caught the supervisor in a lie which he was quick to deny as he ignored me while walking away. I have never experienced such disregard for customer service in my life.
The way we were treated you would have thought that they had a personal vendetta against us. Never will American Airlines see another dollar from me or my family.