I am going to allow American Airlines a second opportunity to show compassion regarding my situation before I give details regarding my trip to Punta Cana.Please stay tuned regarding my nightmare!
After 2.5 to 3hrs on the phone, 1 to 1.5 hours of trying to correct a ticket issue, and a missed wedding, very poor response from American Airlines customer support. Again I will allow a second opportunity to show sincerity and compassion regarding this issue. Awaiting the second attempt before I share this very very terrible day of travel.
The first response to my email in my opinion as well as many others very poor.I normally don't post issues like this, however this issue was so reduce loud and the response received was in poor taste, I have to share this with others.
Monetary Loss: $3000.