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I love Charlotte 35 minutes late, arrived in Miami and they left us on the tarmac for 40 minutes. This made us miss our connection to Medellin.

Sorry not our fault can't help you with the hotel or anything. Sorry can't get you on until 5:30pm tomorrow standby. Sorry we are not liable for anything. Sorry even though I paid for extra leg room, sorry we can't help you.

My time or expenses do not matter. My vacation is messed up

Product or Service Mentioned: American Airlines Flight.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Sep 23, 2017.
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