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Meal choice | American Airlines review from Waldorf, Maryland

5.0
Details
No emai recieved to do this
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Review
#1722358 Review #1722358 is a subjective opinion of poster.

Wrong date | American Airlines review from Las Vegas, Nevada

5.0
Details
The Tickets were deleted because of the wrong date
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Review
#1705705 Review #1705705 is a subjective opinion of poster.
Reason of review
Good customer service

Help received when my flight was delayed | American Airlines review from Hayes, England

4.6
Details
I would like to thank American Airline staff for the help my self and my daughter received over 12th & 13th October,we had delays for our connecting flight both outward & returning and the help we received was second to none.We would have been in a mess without the help from three individuals and I only wish I had taken their names.One was at Chicago and two at Springfield Missouri.So thank you American Airlines.
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Review
#1679765 Review #1679765 is a subjective opinion of poster.
Service
American Airlines Customer Care
Reason of review
Good customer service
5.0
Details
Concierge Service With A Smile - American Airlines review
Concierge Service With A Smile - American Airlines review
One of the finest airlines transporting customers. Courteous, friendly, efficient personnel assisting all passengers in a most professional way. We would highly recommend American Airlines. Connections to other airports by American Airlines were well within the scope...
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Review
#1201138 Review #1201138 is a subjective opinion of poster.
Service
American Airlines Customer Care
Pros
  • Customer service
  • All personnel
  • Cabin cleanliness
Reason of review
Good customer service
5.0
Details
I flew for Phoenix to Fresno on Friday for a wedding on Saturday. Arrived at 6 am for a 7:35 departure flight cancelled at 11:45. Assigned a 1:45 flight sat in plane with no air for 45 minutes. Missed rehearsal and dinner. They did provid snacks and lunch. Sunday...
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1 comment
Anonymous
#1374997

No, be afraid to fly if they DON'T do maintenance.

Hey , you're a poet : " did provid" .

"Due to" not "do to" .

What has your hate been changed to ?

Review
#1109067 Review #1109067 is a subjective opinion of poster.
Service
American Airlines Inflight Service
Reason of review
Poor customer service
4.7
Details
We are a group of six people. We flew to London. The tickets were booked a few month prior the flight. The kosher meals were confirmed. We get on the aircraft. They tell us "no kosher meals for you guys." On the way home we had a incident in Heathrow airport. We came...
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1 comment
Andrea
#1255912

Tell us the rest of the story. They did not make sure you missed your flight.

Review
#973233 Review #973233 is a subjective opinion of poster.
Service
American Airlines Customer Care
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
5.0
Details
Hi Re booking 36612474 The flight from EWR Aug 04,2016 to GYE 8am Aug 05,2016 Career Lan Ecuador First leg of flight operated by American Air Line EWR To MIA two passengers having only one bag each were charged for the bag $40 each. Although on the ticket was one bag...
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1 comment
Anonymous
#1202551

YOur flight was operated by American airlines, therefore you have to follow their baggage policy, and it states $40.00 right on cheapoair website, and theirs.

https://ravpn.fareportal.com/f5-w-68747470733a2f2f7777772e61612e636f6d$$/i18n/travel-info/baggage/checked-baggage-policy.jsp

Review
#905576 Review #905576 is a subjective opinion of poster.
Service
American Airlines Flight
Pros
  • To deal with cheapoair
Reason of review
Bad quality
Loss
$80
Preferred solution
Full refund

Review about American Airlines Baggage Policy from Malmstrom Air Force Base, Montana Province

5.0
Details
Review about American Airlines Baggage Policy from Malmstrom Air Force Base, Montana Province
I flew from dfw airport with one stop in phoniex Arizona and then on to santa Barbara. When i arrived in santa barbara the pull handle on the top of the luggage and a wheel on bottom was broke off. Dissatisfied customer.
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Review
#775071 Review #775071 is a subjective opinion of poster.
Service
American Airlines Baggage Policy
Reason of review
Poor customer service
5.0
Details
I boarded an American Airlines Embaer (small) aircraft. I am over six feet tall, and my knees were digging in to the seat of the passenger in front of me. I nicely asked the stewardess of I could move to the roomier exit isle. She responded: "I am going to finish...
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4 comments
Anonymous
#1089293

You sound like a complete and utter entitled cry baby.

Want an exit seat, pay for it Want more leg room pay for it.

Please grow up or drive where you need to go.

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Review
#761083 Review #761083 is a subjective opinion of poster.
Service
American Airlines Flight Attendant
Reason of review
Poor customer service
Preferred solution
If I enconter Ellen G. Porter on a future flight, I will need to be allowed to change flights for no charge.

Contact American Airlines Customer Service

Website:
Mailing Address:
4333 Amon Carter Boulevard
Fort Worth, Texas 76155
United States
Phone:
(800) 433-7300
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