My flight was delayed 2 hours going to my destination and 2 hours coming back from my destination. We missed our connecting flight and had to be put up in hotel. Our flight home had a connecting flight because that was all that was available and that was delayed 4...Read more
It may seem minor, but is it? Here is a copy and paste of what I just sent American Airlines. I am absolutely appalled as to what occurred at SJU and your American Airlines agents. My mate went with me on 4/27/2018 to purchase a round trip ticket from San Juan to Fort...Read more
On April 7, 2018 my wife and I were scheduled to fly to Mazatlan. We paid about $760 apiece. We purchased online. The receipt said nothing about any deadline for checking baggage. We arrived at the airport 2 hours in advance. The lines were horrendous. After about an...Read more
On March 24th, 2018 I was a passenger on American Airlines flight 211 from JFK to LAS. Departing at 6:30 PM. Record Locator AATNMD, ticket number 012179836483. I was seated in seat 9D accompanied by my husband in seat 9E which is a more expensive seat with an...Read more
Not a good airlines to go, never ever go on this airlines again and advise others not to use this. I bought the ticket from american airlines going houston,tx to portland or. At first the flight got delayed in houston for 30 mins, then we still able to flight to...Read more
I didn't like
- Flight cancellations and rebooking practices
- Refused to provide refund
*** STAY AWAY FROM AMERICAN AIRLINES COMPANIES **** This is the worst airlines ever... I fly alot for business and will do my best to fly with any other company. We arrived at our gate 11 mins before the flight was to leave the gate. The attendant at the gate seen me...Read more
My family voluntarily gave up our seats for travel vouchers and the promise of a hotel room. When we checked into the hotel it was out of date and the room only had one bed for 3 of us. No couch, no roll away available. My son had to sleep on the floor as their were no...Read more
I do not understand why American Airlines are charging for Baggage. I had a small bag and a small purse and they wanted to charge me $25 dollars! this is abuse!. Also I wanted to go on WiFi but you know why I couldn't? because I had to paid $10 dollars and the seats...Read more
American Airlines - Retire your old flight attendants
If the flight attendant is old enough to forget to give my drink I'm doubtful she's going to be able to perform the emergency duties if required. It also took them over 30 mins to answer the call button thank goodness it wasn't an emergency!
My daughter put a.trip together for her and her father for a fun weekend. They were to depart JFK 3/23/18 at 3:10 p.m. to arrive in Ind. My husband and daughter Arrived at airport.2 hours before flight was to depart. Stood in security line for well over 1 1/2 hours....Read more
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