Filter by rating
filters
State:
Show
City:
Show
Product:
Show

American Airlines review in Cocoa, Florida: No refund or credit for first class tickets due to medical

1.0
Details
American Airlines review - No refund or credit for first class tickets due to medical
Canceled my tickets I purchased on aa.com for one way travel to and from Oklahoma City, filed a refund request with my medical injury and picture of my cast. They denied it. They kept my money and resold the first class seat for much more. Not a good business practice.
View full review
1 comment
Anonymous
#1786209

write to W. Douglas Parker, Chairman of AA.

Most Helpful
Review
#1699357 Review #1699357 is a subjective opinion of poster.
Service
American Airlines Flight Booking
Reason of review
Return, Exchange or Cancellation Policy
Loss
$600
Preferred solution
Full refund
Tags
  • No Refund From American Airlines

American Airlines review in Memphis, Tennessee: Mispelled name on my itinerary

I paid for an airline ticket for my sister but was not sure how she spelled her middle name. I called to find out what to do if I misspelled it. As it turns out, the spelling is correct. All is well. Thank you.
View full review
Review
#1724560 Review #1724560 is a subjective opinion of poster.

American Airlines review in Waldorf, Maryland: Meal choice

5.0
Details
No emai recieved to do this
View full review
Review
#1722358 Review #1722358 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

American Airlines review: Do not choose this airline

1.0
Details
Original flight schedule at 5 am. It’s 9:54 am and now the schedule time is for 12:00 pm. They don’t give us any information. The new schedule time comes up and no announcements are made until we start asking. They don’t want to make any accommodations. I travel by car 4 hours to get here and arrive two hours before my schedule time. I have missed my connection flight in Philadelphia.
View full review
1 comment
Anonymous
#1783821

You should be refunded DOUBLE YOUR MONEY BACK!

Review
#1717502 Review #1717502 is a subjective opinion of poster.
Cons
  • Rude and disrespectful fligt attendants while on flight aa 1230
  • Incompetant staff at counters
Reason of review
Return, Exchange or Cancellation Policy
Loss
$800
Preferred solution
Full refund
Every week which I travel there is an issue usually mechanical problem. This is the third time they claim the bathrooms aren’t working. Unbelievable. My best story is of my brother who was to fly from bwi to Phoenix. He got to the airport and had no luggage to check....
View full review
Review
#1713494 Review #1713494 is a subjective opinion of poster.

American Airlines review in Washington, District Of Columbia: Customer service

Poor *** customer service . Racist employees who closes door 1 minute before schedule time due to people being black . Joe and bill ate horrible and should be fired . William states he watch the video footage that the door was closed on time and lied
View full review
Review
#1712975 Review #1712975 is a subjective opinion of poster.
Service
American Airlines Flight
Cons
  • Lack of help resolving issues
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund

American Airlines review in Washington, District Of Columbia: Customer service

Poor customer service and racist employees named supervisor Joe list named William aka bill stating he watch a video regarding the door being closed 10 min prior which is a lie due to the door being shut 1 min from the set time
View full review
Review
#1712974 Review #1712974 is a subjective opinion of poster.
Service
American Airlines Flight
Pros
  • Pricing and available flights
Cons
  • Flights delayed or cancelled
Reason of review
Racist
Loss
$400
Preferred solution
Full refund

American Airlines review: Changing flights

1.0
Details
I got no one to help me in this moment is distraught .
View full review
Review
#1711421 Review #1711421 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

American Airlines review in Denver, Colorado: Can't remember account number

My app does not work it will not allow me to book a flight the number I called did not help I need my aa number to log into my account the entire systems just not working and it would be nice to book a. Flight home for the holidays before the prices go up
View full review
Review
#1709868 Review #1709868 is a subjective opinion of poster.
1.0
Details
They do not support military families, my son ship with delayed a few days and I am here waiting on him. They will not help me reschedule my flight back home. Yes I bought basic economic tickets because just like the rest of the world I live paycheck to paycheck. My...
View full review
4 comments
Anonymous
#1781938

So you acknowledge that you bought basic economy tickets which are nonrefundable and now you want them to make a change for you? Being a military family doesn't exempt you from the rules and as a soldier in the United States Army I am embarrassed by people like you who think it does.

You give the rest of us a bad name.

Also the "rest of the world" doesn't live paycheck to paycheck. Except for a few cases, most of that type of living means living outside of your means.

View more comments
Review
#1709514 Review #1709514 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund

Contact American Airlines Customer Service

Website:
Mailing Address:
4333 Amon Carter Boulevard
Fort Worth, Texas 76155
United States
Phone:
(800) 433-7300
All American Airlines Contacts

American Airlines Products and Services Reviews

Compare American Airlines to

American Airlines
American Airlines
915 reviews
1.6
VS
Delta Airlines
Delta Airlines
915 reviews
1.8
Compare American Airlines vs Delta Airlines

Latest Question

American Airlines Questions