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If you miss your flight to your destination, please know that American Airline will cancel your return flight. Very unfortunately the flight to RI was unintentionally missed because accidents DO happen! When called to AA customer service, the agent did NOT inform of...
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Anonymous
Anonymous

So in other words, YOU AGREED to terms of service that you either didn't understand or bother to read? Gotcha.... Do you agree to any terms if you didn't actually bother to re...

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American Airlines Flight
#1440822
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Angry with American Airlines

July 24, 2018-August 14, 2018. I booked a flight with Expedia.com and I paid full price for the ticket. I was not told i had to pay extra for a seat. I was charged $50.00 extra for a seat by American Airlines. I want my $50.00 refund. From American Airlines or Expedia. I feel I was scammed! Angry
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1.0
Details
Additional Fees
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Quality of Food
Staff
Value for money
#1408141
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I just received your request for more info about my complaint about your flight attendant ( Salvatore ) . From Ft.Lauderale,Fl to Philli,Pa. Flight # AA857 Nov. 6 th 2018.I sent you an extensive description of what happened and now you are asking for more info on the...
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Anonymous
Anonymous

Help us out, you received a message from an airline and responded with your personal information, on a public message board that has NOTHING to do with the airline. Please do ...

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American Airlines Flight Attendant
#1400136
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I was with my wife on your flight # AA857 11/06/2018. Your flight attendant Salvatore was seated at the emergency section by the front wing directly facing two male passengers who where quite drunk when they boarded the plane. It was surprised that this attendant did...
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#1399526
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I fly from Pittsburgh to Trinidad via Charlotte and Miami. As soon as I land I receive a text from American Airlines telling me my baggage will be on the next flight. I waited 20 mins at the airport for someone to show up and take my information. There’s a flight from...
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h.kitchener
h.kitchener

So, tell us---what's the "bad additive" you have? When you have more than one connection you run the risk of your luggage not making the connections as they have to unload it,...

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1.0
#1385795
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My favorite flight that I ever took on an airplane was on American Airlines. I flew non-stop from Dallas/Fort Worth airport to Honolulu. I had never been to Hawaii before and it was so exciting to be finally going there and getting to be in paradise. Hawaii was the...
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American Airlines Flight
#1385382
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I was asked to check my bag and neglected to get a sweater as the planes are usually cold. Several people complained and the flight attendant said they warmed up the plane but I was still very cold and asked for a blanket. The flight attendant insisted that they didn't...
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Anonymous
THE CUSTOMER IS ALLWALLS RIGHT

You should have asked to switch seats with someone sitting next to a large person who was taking up half their seat. They gladly would have switched with you, and you could ha...

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American Airlines Flight
#1357265
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It's 5 days before a cat4 hurricane is to hit NC. The Gov has declared a state of emergency. When I call AA to reroute me to avoid connecting thru Charlotte they say there is no travel advisory issued yet and I would have to pay 700 (on a $350 ticket). I am a frequent...
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Anonymous
THE CUSTOMER IS ALLWALLS RIGHT

I think that the danger of always issuing a mandatory evacuation for hurricanes that end up going elsewhere is that it ends of having the effect of "crying wolf" After so many...

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1.5
Charlotte, North Carolina
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American Airlines Flight
#1350658
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Hello I am a Doctor and totally pi^&ed off at these lousey excuse for an airlines . . . . . This is my story - I booked a flight from Columbus Ga to West Palm Beach and . . . . . These inept morons booked it from Columbus OH . . . . . What the $%^& !!! Really????? Who...
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Anonymous
Anonymous

"Hello I am a Doctor" I'm not a doctor but I play one on TV and I'm here to tell you that you're more than likely the inept moron who can't spell. "Nice try . . . I the 1st pa...

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1.0
Phoenix, Arizona
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American Airlines Flight
#1348274
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Contact American Airlines

Mailing Address:
American Airlines, Inc.
4333 Amon Carter Boulevard
Fort Worth, Texas 76155
United States
Phone:
(800) 433-7300
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American Airlines Products and Services

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Thought I'd be ok with their refund policy when I had to cancel my flight because of a staffing shortage at work. Surprise! They basically would only refund me $160 on 2 round trip tickets that cost apx. $800. and will not refund the cost of preferred seating until I...
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Anonymous
Durpa

What gets me is this, you people have no idea WHAT you are purchasing. You just want to reach your destination as cheaply as possible. Never mind the FACT that you are purchas...

Anonymous
Anonymous

"Thought I'd be ok with their refund policy " So when you agreed to the terms of service, you were just joking around right? Do not hit that that little tick box similar to th...

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1.3
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American Airlines Customer Care
#1344988
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