filters
Latest review first
  • Latest review first
  • Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Show

Angry with American Airlines

July 24, 2018-August 14, 2018. I booked a flight with Expedia.com and I paid full price for the ticket. I was not told i had to pay extra for a seat. I was charged $50.00 extra for a seat by American Airlines. I want my $50.00 refund. From American Airlines or Expedia. I feel I was scammed! Angry
Company wrote 0 private or public responses to the review from Nov 26.
Comment
Helpful? Yes 0 No 0
Report
1.0
Details
Additional Fees
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Quality of Food
Staff
Value for money
#1408141
Reply to reviews

I just received your request for more info about my complaint about your flight attendant ( Salvatore ) . From Ft.Lauderale,Fl to Philli,Pa. Flight # AA857 Nov. 6 th 2018.I sent you an extensive description of what happened and now you are asking for more info on the...
Read more
Company wrote 0 public responses to the review from Nov 14.
Anonymous
Anonymous

Help us out, you received a message from an airline and responded with your personal information, on a public message board that has NOTHING to do with the airline. Please do ...

Comment 1 comment
Helpful? Yes 0 No 0
Report
#1400136
Reply to reviews

I was with my wife on your flight # AA857 11/06/2018. Your flight attendant Salvatore was seated at the emergency section by the front wing directly facing two male passengers who where quite drunk when they boarded the plane. It was surprised that this attendant did...
Read more
Company wrote 0 private or public responses to the review from Nov 13.
Comment
Helpful? Yes 0 No 0
Report
#1399526
Reply to reviews

I fly from Pittsburgh to Trinidad via Charlotte and Miami. As soon as I land I receive a text from American Airlines telling me my baggage will be on the next flight. I waited 20 mins at the airport for someone to show up and take my information. There’s a flight from...
Read more
Company wrote 0 private or public responses to the review from Oct 20.
h.kitchener
h.kitchener

So, tell us---what's the "bad additive" you have? When you have more than one connection you run the risk of your luggage not making the connections as they have to unload it,...

Comment 1 comment
Helpful? Yes 0 No 0
Report
1.0
#1385795
Reply to reviews

My favorite flight that I ever took on an airplane was on American Airlines. I flew non-stop from Dallas/Fort Worth airport to Honolulu. I had never been to Hawaii before and it was so exciting to be finally going there and getting to be in paradise. Hawaii was the...
Read more
Company wrote 0 public responses to the review from Oct 19.
Comment
Helpful? Yes 0 No 0
Report
Product
American Airlines Flight
#1385382
Reply to reviews

I was asked to check my bag and neglected to get a sweater as the planes are usually cold. Several people complained and the flight attendant said they warmed up the plane but I was still very cold and asked for a blanket. The flight attendant insisted that they didn't...
Read more
Company wrote 0 public responses to the review from Sep 16.
Anonymous
THE CUSTOMER IS ALLWALLS RIGHT

You should have asked to switch seats with someone sitting next to a large person who was taking up half their seat. They gladly would have switched with you, and you could ha...

Comment 1 comment
Helpful? Yes 0 No 0
Report
#1357265
Reply to reviews

It's 5 days before a cat4 hurricane is to hit NC. The Gov has declared a state of emergency. When I call AA to reroute me to avoid connecting thru Charlotte they say there is no travel advisory issued yet and I would have to pay 700 (on a $350 ticket). I am a frequent...
Read more
Company wrote 0 public responses to the review from Sep 09.
Anonymous
THE CUSTOMER IS ALLWALLS RIGHT

I think that the danger of always issuing a mandatory evacuation for hurricanes that end up going elsewhere is that it ends of having the effect of "crying wolf" After so many...

Comment 1 comment
Helpful? Yes 0 No 0
Report
1.5
Charlotte,North Carolina
#1350658
Reply to reviews

Hello I am a Doctor and totally pi^&ed off at these lousey excuse for an airlines . . . . . This is my story - I booked a flight from Columbus Ga to West Palm Beach and . . . . . These inept morons booked it from Columbus OH . . . . . What the $%^& !!! Really????? Who...
Read more
Company wrote 0 private or public responses to the review from Sep 06.
Anonymous
Anonymous

"Hello I am a Doctor" I'm not a doctor but I play one on TV and I'm here to tell you that you're more than likely the inept moron who can't spell. "Nice try . . . I the 1st pa...

Comment 1 comment
Helpful? Yes 0 No 1
Report
1.0
Phoenix,Arizona
#1348274
Reply to reviews

Thought I'd be ok with their refund policy when I had to cancel my flight because of a staffing shortage at work. Surprise! They basically would only refund me $160 on 2 round trip tickets that cost apx. $800. and will not refund the cost of preferred seating until I...
Read more
Company wrote 0 private or public responses to the review from Sep 02.
Anonymous
Durpa

What gets me is this, you people have no idea WHAT you are purchasing. You just want to reach your destination as cheaply as possible. Never mind the FACT that you are purchas...

Anonymous
Anonymous

"Thought I'd be ok with their refund policy " So when you agreed to the terms of service, you were just joking around right? Do not hit that that little tick box similar to th...

Comment 2 comments
Helpful? Yes 1 No 0
Report
1.3
#1344988
Reply to reviews

Contact American Airlines

Mailing Address:
American Airlines, Inc.
4333 Amon Carter Boulevard
Fort Worth, Texas 76155
United States
Phone:
(800) 433-7300
More

American Airlines Products and Services

Similar to American Airlines

It seems as though you aren’t able to read and comprehend. If I had to take a guess I would say you are 40+living in your parents basement. Instead of being another useless leech on the world by posting ignorant comments to something that doesn’t involve you, try...
Read more
Company wrote 0 public responses to the review from Aug 27.
Anonymous
Anonymous

No clue what you are talking about.

Anonymous
Anonymous

Huh?

Comment 2 comments
Helpful? Yes 0 No 0
Report
#1339909
Reply to reviews