Being a Gold member of American Airlines for many years. AA change their AAdvantgae Gold members policy to make it very difficult for Seniors & Seniors with disability to keep their Gold member statues. A senior must travel per year 30 Sectors (almost 3 times a month)...Read more
- Good website
The inbound flight arrived late and then a mechanical issue further delayed takeoff. As a result I was not able to make my connecting flight. There were no more flights out of DFW for the night so I was stranded at DFW. I was offered a flight the next day that would...Read more
American Airlines - Worst flight attendant experience
My family and I were traveling on AA816 from Charlotte to San Fran on Jan 25th. A flight attendant lady name Chris was the most rude American employee I have ever encountered. I am Platinum Pro, so I see a lot. She would scream at adults, kids, anyone and claim “I am just doing my job”. Sorry Chris, but you weren’t.
I was booked on Flight 1478 from Philadelphia to Miami (and on to Tallahassee) on Sunday, February 4. I checked my bag. After the plane had mechanical problems and had to come back to Philly, I was rebooked on a flight the next day. When I got back to Tallahassee on...Read more
Toilets septic tank not drained before flight. 1.5 hours into flight told of toilet issue and returned to Dallas. Tanks drained and then crew limits would be exceeded if we were to continue. Flight canceled and they put us up in cheap hotel and offered paltry...Read more
American Airlines - Terrible customer service
They should rename their company North Korean air lines.I lost 3/4 of my luggage when I arrived to my destination.Every tome I call It is a different song and dance.I need to replace my winter clothes.I came from FL-NC-OHIO. THEY COULD CARE LESS.They said the baggage claim loss Dept. Is extremely busy.HIRE HONEST PEOPLE.DO BACK GROUND CHECKS.Stop screwing around.
Ms. Heard, or whom it may concern, I was verbally assaulted by your employee after witnessing his *** sexaually charged inappropiate behavior, with another passenger on your Airline. I also witnessed that they were given preferential treatment and your employee decided...Read more
On 01/22/18, Flight 2475 from DFW to DCA I was seated in 18D (aisle seat).My original flight from OKC to DFW was delayed without explanation, and my connecting flight left for DC with my luggage and without me. I was told it was a "weather delay". I noticed two...Read more
I didn't like
- Sexually charged behavior and verbally assaulted
I wish they run out of business. THE worst possible flight I have ever travelled (domestic) - seats are really narrow, the last few overhead storages are blocked for the crew, the aged attendant forced my exhausted 2 year 4 month old to not sit (with belts on) with her...Read more
Yesterday, i tried to depart from LAX in an american air line fly, and had a nasty and horroble experiences. First days before i called to the the department that deal with traveling with pet and i asked so many questions in regard to travel with my pet. They never...Read more