I was asked to check my bag and neglected to get a sweater as the planes are usually cold. Several people complained and the flight attendant said they warmed up the plane but I was still very cold and asked for a blanket. The flight attendant insisted that they didn't...Read more
American Airlines - Charging me $700 to avoid a hurricane!!!!
It's 5 days before a cat4 hurricane is to hit NC. The Gov has declared a state of emergency. When I call AA to reroute me to avoid connecting thru Charlotte they say there is no travel advisory issued yet and I would have to pay 700 (on a $350 ticket). I am a frequent business flyer for 10+ years and AA is the worse airline I've ever flown..
Hello I am a Doctor and totally pi^&ed off at these lousey excuse for an airlines . . . . . This is my story - I booked a flight from Columbus Ga to West Palm Beach and . . . . . These inept morons booked it from Columbus OH . . . . . What the $%^& !!! Really????? Who...Read more
Thought I'd be ok with their refund policy when I had to cancel my flight because of a staffing shortage at work. Surprise! They basically would only refund me $160 on 2 round trip tickets that cost apx. $800. and will not refund the cost of preferred seating until I...Read more
It seems as though you aren’t able to read and comprehend. If I had to take a guess I would say you are 40+living in your parents basement. Instead of being another useless leech on the world by posting ignorant comments to something that doesn’t involve you, try...Read more
I have never flown American Airlines and will make sure as many as possible hear my story so that they book through another airline. I arrived at the airport about and hour and ten minutes before my flight. AA changed terminals recently so a quick google search sent me...Read more
I didn't like
- Already explained in description
Thank goodness we arrived at the airport 4:30am in order to board our 6:30am flight, which didn't happen. We were bounced around to two gates and then finally had to take the train back to another gate. Not one employee seemed to know which gate we needed to be at and...Read more
So, here is why AA is a horrible airline that will never receive another penny from me! We flew my mother in law from Honduras to Virginia, with a connection in MIA. We did everything needed to request her wheel chair service in advance as well as provide an emergency...Read more
I didn't like
- Customer service
This is by Chance the worst Airline I have everything they canceled my trip I've been sitting in the airport for the past 9 hours waiting on another flight for that flight to get him in to be told that that play Muse maintenance so I'm just sitting here waiting again...Read more
American Airlines - Customer abuse
I sent American Airlines an email detailing the mistreatment. They responded with a form letter saying they were sorry. They made no mention of fixing the problem in the future. Their response boiled down to (1) we are sorry we treated you poorly, (2) please flynwith us again so we can treat each our poorly again. No thanks
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