Quiero informale que trvel city esta diciendo que tiene una oferta y lueguo que tu conpra los pasajes te llaman y dicen que la oferta expiro todavia no me han devuelto el dinero 798 dollar estan usando su nombre el telefono de travel city es 1866 439 2995 investiguen...Read more
I was in the charlotte airport on Friday 3/11/18 booked a one way ticket to Orlando and i asked the customer service agent to please make sure i can get on this flight before i spend $600 he says no problem come to find out he booked my seat twice after a lady came on...Read more
Scheduled 7 weeks in advance- 1st flight cancelled at 11 pm for the following night. Multiple flights left the next day. rescheduled flight was then cancelled the next day at noon because or plane would not be in on time. We are now on our 3rd rescheduled flight. We...Read more
One of the finest airlines transporting customers. Courteous, friendly, efficient personnel assisting all passengers in a most professional way. We would highly recommend American Airlines. Connections to other airports by American Airlines were well within the scope...Read more
- All personnel
- Customer service
- Cabin cleanliness
American Airlines - Charged more for extra luggage than it was on the ticket
I bought I flight when the extra luggage to Brazil cost 85,00 dolars, when I arrived at the airport they made me pay 150,00 because they said it changed on February 1st . Even when I showed my ticket with 85,00 shown . Lady at check in and manager at San Diego where very unpolite and they really don’t care about customers .
The page to leave comments said this page has "temporarily taken flight" No way to contact. The plane leaving Ontario, CA on 2-27-18 was late. The agents said they would try to re-book as many people as possible would be able to connect with their final destination...Read more
To: Whom It May Concern From: Jeannie Crivello Re: Customer Dissatisfaction Date: February 26, 2018 AA Rec Locator: EJJQLF Tick - Jan 15, 2018Your Itinerary CarrierFlight NumberDepartingArrivingCityDate & TimeCityTime AMERICAN AIRLINES1862BOS BostonFeb 18, 2018 06:00...Read more
Dianne Sheenhanmalloyburns and Julie Allen recent trip to Seattle on Feb 16,201 8 We had a 2 hours on the tarmac we were 2 hours late on arrival our ride had to leave, I had to stay in a hotel for 104.00. Pay for meals. The worst part was waiting for a wheel chair...Read more
Not only me but many other people missed connecting flights in Dallas. Then promised hotel, accommodations and transportation. Told the hotel shuttle would pick us up and take us to the hotel and would return us back to the airport in the morning. No such promise. When...Read more
Booked a flight for my mother (in her 70s) to come visit me. We booked the flight a month in advance. They cancelled the last leg of the flight because the flight didn’t sell well. Then they canceled the next flight for the same reason. Then the last flight of the day...Read more
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