Chicago, Illinois
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Recently traveled to Timo, Haiti the week after Hurricane Mathew, for a humanitarian dental trip. Although I paid for the ticket the booking was done by the sponsoring org. It is my fault completely that I did not review the baggage policy. That being said, I could not conceive of paying more than $50 a bag. When the total for the 4 bags each my son and I brought totaled $800 usd; I have to say I felt completely violated. When it costs more than a ticket to bring educational and relief supplies in a few small bags - it is time to fly w/ someone else.

Goodbye forever AA. Your baggage policy is obscene.


Dr. Robert Lerohl

Product or Service Mentioned: American Airlines Baggage Policy.

Reason of review: poor policy.

American Airlines Cons: Baggage policy.

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So you admit that your failure, your mistake, your carelessness caused the problem. (Hopefully you read medical journals and books before proceeding professionally on patients.) Yet, you still blame the airlines. Be honest, it was your mistake, the airlines did nothing wrong.

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