We are a family of 4 who recently flew to COSTA RICA on3/19/2016 from Akron to Charlotte flight 5240 ,departure 11:50.Our flight was late and despite arriving before the doors were closed ,our tickets were sold(AA 2059).We missed the connecting flight in Miami to San Jose and we had to spend the night in Miami.
Our names are Mirela Rossi, Seyed ,Darius and Nadia Mirfendereski.
Despite arriving before the doors closed ,the delay was not our fault ,we were still not able to board.
We missed a day of our much anticipated vacation including a visit to the PAOS volcano .
This reviewer shared experience about "missed day of vacation" and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with American Airlines. The most disappointing about american airlines flight 5240 at American Airlines was lack of help resolving issues Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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