I am booked First Class on American flight 1139 April 21, departing New York (LGA) for Dallas (DFW) at 5:50 pm. This is a dinner flight, offering First Class passengers an elegant dinner service, yet AA refuses to provide me with a meagre Kosher TV dinner.
I have spoken to a reservations clerk, a customer service representative, and a customer service supervisor, but all they can do is read from a prepared script, "we cannot accommodate your Kosher meal request on this flight.
So I'm going to have to sit there and watch others enjoy a fancy meal while I nibble peanuts. I think this is blatant religious discrimination and outrageous behavor.
Product or Service Mentioned: American Airlines Inflight Meal.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
American Airlines Cons: Refusal to provide kosher meal.