I flew for Phoenix to Fresno on Friday for a wedding on Saturday. Arrived at 6 am for a 7:35 departure flight cancelled at 11:45.
Assigned a 1:45 flight sat in plane with no air for 45 minutes. Missed rehearsal and dinner. They did provid snacks and lunch. Sunday arrived and heard the 145 flight to Dallas cancelled do to maintenance.
My hate has been changed.
What is going on? I am afraid to fly America Airlines anymore.
Product or Service Mentioned: American Airlines Inflight Service.
Reason of review: Poor customer service.