American Airlines Contact Information

Toll-Free Number:

  • (800) 433-7300 English

AAdvantage:

  • (800) 882-8880

Automated Flight Information:

  • (800) 223-5436 Meeting Services Desk

Baggage Delays:

  • (800) 535-5225

Business Extra Program:

  • (800) 433-1790 6:00am-12:00am CST

Headquarters:

  • (817) 963-1234

Reservation and ticket changes:

  • (800) 433-7300 English
  • (800) 237-0027 Japanese
  • (800) 492-8095 Mandarin Chinese
  • (866) 824-8717 Portuguese, 6 a.m. – 7 p.m.
  • (800) 633-3711 Spanish

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Currently you can call only US numbers.

Summary of American Airlines Customer Service Calls

3 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
01:06 AVG CALL DURATION
0% ISSUES RESOLVED
Social Networks:
Mailing Address:
American Airlines, Inc.
4333 Amon Carter Boulevard
Fort Worth, Texas 76155
United States
Other Info:
Overnight Mail
American Airlines Customer Relations
4255 Amon Carter Blvd. MD 2400
Fort Worth, TX 76155-2603
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American Airlines Rating Stats

1.6 out of 5 stars
based on 275 reviews
See all 668 reviews reviews

Rating stats

  1. 152 reviews
  2. 84 reviews
  3. 28 reviews
  4. 5 reviews
  5. 6 reviews

Rating trend

About American Airlines

Top 5 American Airlines Services

Flight, Customer Care, Flight Attendant, Baggage Policy, Flight Booking

Top 5 American Airlines Products

Aadvantage Reward Card, Reward Card

Top 5 Likes about American Airlines

Finally getting home, Worse customer service at any level, Pricing and available flights, Miles, Employees

Top 5 Dislikes about American Airlines

Poor customer service, Customer relations, Delay after delay, Rude attendant, Agents not telling truth

Summary

American Airlines is the world’s biggest airline, and is a founding member of the oneworld alliance. American flies nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries, with U.S hubs at Dallas/Fort Worth, Chicago O’Hare, Miami, Charlotte, Los Angeles, Phoenix, Philadelphia, New York JFK and Washington Reagan. The company website is AA.com where you can book tickets, check flight status, careers, vacations and find other information on the airline.

The quote we received from AA Customer Service: "Thank you for flying American. If you need to contact us for assistance after your trip is complete, you can reach our Customer Relations team at bit.ly/AACR1" "

American Airlines reviews and complaints

American Airlines is ranked 77 out of 519 in Transport category

Area Served

USA

Payment Methods

VISAMasterCardDiscover

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American Airlines Stats

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Number of Calls

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