Contact American Airlines Customer Service

If you want to contact American Airlines via email please fill out the form through the contact us page on the website.

You will have to select a topic and subject of your query and if FAQs will not be able to answer your question you will be redirected to the form. As soon as you provide the company with your contact information an agent will contact you.

You may always contact the American Airlines data protection officer, at privacy@aa.com.

If you have other questions, comments or concerns about gift cards, please contact giftcards@aa.com.

American Airlines actively helps customers through social media, so be sure to get help this way. Please connect with the company support team on social media.

American Airlines has an active Twitter account @AmericanAir, so you can contact the company via DM or by mentioning it in your tweet.

You may also find the company on Facebook. Go to @AmericanAirlines. On Instagram send a DM to @americanair.

You also have the opportunity to reach the American Airlines team through Snapchat: @americanair.

The American Airlines corporate office is located at the following address: 1 Skyview Drive, Fort Worth, TX 76155, United States. This location is the central hub for corporate operations, where executive leadership is based and strategic decisions are made.

For clients looking to engage with the corporate team for matters beyond regular customer service inquiries, such as business proposals or legal issues, correspondence can be directed to this address. However, for more immediate customer service needs, it is recommended to use the dedicated customer service channels provided by American Airlines.

American Airlines offers 24-hour customer care to ensure travelers can receive assistance anytime, day or night. The customer service American Airlines provides is designed to meet the needs of passengers regardless of the time zone or location.

For those requiring immediate assistance, customer care can be reached at (800) 433-7300 for US clients. Whether you have a question about a flight, need to make changes to a reservation, or are experiencing difficulties during travel, the customer care team is available around the clock to offer support.

Yes, you can contact the American Airline chat service. This feature is a convenient way for clients to get real-time assistance without needing a phone call. The live chat service is accessible through the official website or mobile app, providing a direct line to customer service representatives who can help resolve issues, answer questions, and provide travel-related support.

To access the American Airlines live chat, navigate to the website or the mobile app, look for the "Contact Us" or "Help" section, and select the chat option. Remember that chat availability may vary, and during peak times, there may be a wait to connect with an agent.

If you need to find your ticket number, check your email. It should have come to you as a unique 13-digit number when you booked your trip. You can also check your credit card statement.

You can use American Airlines miles in various ways: to book a flight or hotel, rent a car, and much more. Just follow “Plan travel” in the top menu of the company’s official website, click “Book with miles”, choose an option you are interested in, and follow the prompts.

According to the American Airlines baggage policy, you have to pay for bags. If you plan to travel within/between the USA, Puerto Rico, and the Verging Islands, the 1st checked bag costs $40 ($35 in the case if you pay online), and the second checked bag costs $45.
If you purchased a ticket on an American Airlines flight to/from Canada, Central America, Guyana, Mexico, or the Caribbean, the 1st checked baggage fee is $35 and the 2nd checked bag fee is $45.

A major airline in the United States, American Airlines is owned by American Airlines Group Inc., a publicly traded company listed on the NASDAQ stock exchange under the ticker symbol AAL.

If you have changed your plans, cancel your American Airlines flight after you log in to your account or find your trip with your confirmation code. Navigate to the menu, click “Cancel trip”, confirm the cancellation by following “Cancel trip”, and check your email where your trip cancellation information should come.

If you bought the ticket through American Airlines, you can request a refund by filling out a special form. To find it, click on “Receipts and refunds” at the bottom of the official company site, and follow the “Request a refund” hyperlink in the “Refunds (request or status check) block.

You can earn American Airlines points, known as AAdvantage miles, through various methods: when you make purchases, rent a car, discover a unique experience, and much more. Just follow “AAdvantage” in the top menu of the company’s site, click on “Earn miles”, choose the option you are interested in, and go to its separate page by clicking on the appropriate hyperlink.