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Dianne Sheenhanmalloyburns and Julie Allen recent trip to Seattle on Feb 16,201 8 We had a 2 hours on the tarmac we were 2 hours late on arrival our ride had to leave, I had to stay in a hotel for 104.00. Pay for meals.

The worst part was waiting for a wheel chair which was preodered. The staff was not concerned. I could hardly walk and my back was on fire......if my Julia was not with me I would have been a hospital case. As the records show I paid good amount.

I would like a fair amount plus 104,00 in credit. If you need further info please ask. me.

The return flight back was exceptional from start to finish. I recommend American and put family tickets on my account.

I could use a credit lncrease. I love American

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Product or Service Mentioned: American Airlines Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Feb 27.
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