i fly to Cancun every year in first class. I was allowed three 70 lb bags.
i take two suitcases and one fishing tube. I bring home my rods every
year as part of my package. This year American pulled a fast one and
now labels it business class, costing me an extra 150 dollars. This is
totally unfair to loyal customers. If I had been informed of this policy
change I would have left my rods at my condo. US air was much more
professional and would never have pulled a fast one as American has
done to me.
Sincerely Edward Rone
Product or Service Mentioned: American Airlines Baggage Policy.
Reason of review: Pricing issue.
Monetary Loss: $150.
Preferred solution: Price reduction.
American Airlines Pros: Service afforded me in first class.
American Airlines Cons: Unknown changes to baggage fees.