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i fly to Cancun every year in first class. I was allowed three 70 lb bags.

i take two suitcases and one fishing tube. I bring home my rods every

year as part of my package. This year American pulled a fast one and

now labels it business class, costing me an extra 150 dollars. This is

totally unfair to loyal customers. If I had been informed of this policy

change I would have left my rods at my condo. US air was much more

professional and would never have pulled a fast one as American has

done to me.

Sincerely Edward Rone

Product or Service Mentioned: American Airlines Baggage Policy.

Reason of review: Pricing issue.

Monetary Loss: $150.

Preferred solution: Price reduction.

American Airlines Pros: Service afforded me in first class.

American Airlines Cons: Unknown changes to baggage fees.

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Andrea
#1255911

Had you checked the website you would have been aware of the change.

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