Recently my 10 year old granddaughter flew unaccompanied on American Airlines. They made me pay $320 in addition to the ticket for someone to watch after her and her belongings.
My granddaughter had to change planes in Charlotte. After leaving the plan my granddaughter told the attendant that her Gameboy 3DS was left on the plane. The attendant told her they would mail it to her. Ha!!
They arent mailing it, they didnt even look for it and are now saying my granddaughter is out of luck. Not only did they not do what they were paid to do they lied to a kid.
Oh and their airline tickets are the highest price. DONT FLY AMERICAN AIRLINES
Reason of review: Poor customer service.