Youngsville, Louisiana
3 comments

On a recent vacation to Hawaii, I missed 2 flights due to AA not being on time with their departures. On the way there, I arrived in Los Angeles 5 minutes before my connecting flight departed for Hawaii.

Needless to say the plane didn't wait for me and I was stuck in LA overnight, losing 1 full day of my vacation. On the way home, my flight from LA to Dallas was an hour late... causing me to miss my connecting flight into my hometown.

Again, i missed the flight by 10 minutes and needless to say, they didn't wait. *** American Airlines, bottom line.

Product or Service Mentioned: American Airlines Flight.

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Anonymous
#508892

Booked three tickets on American for Christmas. Had a prior credit, called to have it applied and told I couldn't because I booked it myself.

Told them this was never mentioned when U received the credit. "It's the rules." Well, the next time, send me the rule book. Asked for supervisor, she was saccharine sweet, but totally condescending and useless. The best I got, before hanging up in a fury, was "have a pleasant day." Not one bit of caring or trying to resolve the issue.

Big deal to apply the money to the credit cad with which they just got paid? I was told I could use it on my next trip. Well, THIS IS MY NEXT TRIP. I hate American.

They used to be my favorite, but, they buried that years ago. What the *** are they thinking? Why alienate consumers when there are many other choices?

This is it with American for me. They have truly earned not receiving my business any longer.

Anonymous
#451553

AA flight attendant collecting trash upon descent didn't want to take my cup because as she said with a sigh, "I just washed my hands for the 5th time." She reluctantly took it since I was at the window and couldn't reach the bag. I was so offended that she didn't want to touch a cup she had given me just 30 minutes earlier.

Anonymous
#382945

American sucks. I hope they don't emerge from bankruptcy!

How do they sell peanuts on a flight when it's the most common allergy in the world.

Serving nuts can kill people. What the he'll is wrong with them?

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