Flight was continuously delayed. When flight departure time had been delayed more than 4 hours, inquired about vouchers and was told that none would be given until 4 hours had actually passed.
After waiting 4 hours, asked again and was told by desk manager that it was too close to boarding time (same person who said it was necessary to wait exactly 4 hours before asking about vouchers).
Was really disappointed in customer service from American. Never experienced that from any other airline before.
Product or Service Mentioned: American Airlines Flight.
Reason of review: Poor customer service.