3:30 after scheduled departure AA 61 DFW to NRT we are hostages on the plane. Never once did a flt attnd offer anything, no water.
Nothing. All they did is complain and plan how to leave the plane for early holiday due to crew time restrictions. They are in groups talking and completely ignoring passengers who are losing connecting International flights and ruining holiday travel plans that have taken a year savings to pay for. The first plane had a mechanical problem.
This is the second plane and had 2 mechanical repairs for the same problem. You should change the airlines name to protect the image of our country.
It's a disgrace.
Product or Service Mentioned: American Airlines Flight.
Reason of review: Poor customer service.