Product: American Airlines Flight Booking Clear all filters (0 of 36 reviews match)
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AT 3am i discovered my ticket from LAAX to MIami was dated June 20th instead of July 20th. I called American Airlines explained the mix up, i was informed by many employees that i had to purchase another ticket, because Hot Wire would not be able to help me at this...
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Anonymous
none

AA is not liable for your error, and HotWire bookings are all made online, so you yourself made this booking with the wrong date.

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American Airlines Flight Booking
#1305223
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It may seem minor, but is it? Here is a copy and paste of what I just sent American Airlines. I am absolutely appalled as to what occurred at SJU and your American Airlines agents. My mate went with me on 4/27/2018 to purchase a round trip ticket from San Juan to Fort...
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1.4
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American Airlines Flight Booking
#1243088
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Went to the American Airlines site yesterday, 3/20/18 to book a flight from San Diego to Watertown, NY for my sister to come home for a family funeral. Paid for the flight and received a confirmation number. She received a text today saying the leg from Phoenix to...
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American Airlines Flight Booking
#1215228
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I was in the charlotte airport on Friday 3/11/18 booked a one way ticket to Orlando and i asked the customer service agent to please make sure i can get on this flight before i spend $600 he says no problem come to find out he booked my seat twice after a lady came on...
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American Airlines Flight Booking
#1209679
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The page to leave comments said this page has "temporarily taken flight" No way to contact.The plane leaving Ontario, CA on 2-27-18 was late. The agents said they would try to re-book as many people as possible would be able to connect with their final destination...
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American Airlines Flight Booking
#1200094
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I was having a lot of technical difficulties changing the flights on line. Each time I picked new flights and put in my credit card information a window would pop-up letting me know that the flight/s I picked were no longer available. So I did. I was even surprised...
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1.0
Product
American Airlines Flight Booking
I liked
  • Pricing and available flights
I didn't like
  • Poor customer service
  • Charged for a service
#1127660
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Since May 2017 had confirmed reservation and extra room seat assignment on three legs from Europe to Philadelphia, Philadelphia to Los Angeles and Los Angeles to Honolulu.October 9 2017 Went to check today, make sure all was well and they had given my extra room seat...
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1.0
Product
American Airlines Flight Booking
I didn't like
  • Baaaaaaaaaad
#1104158
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Traveling to Atlanta on business but meeting in Atlanta was cancelled due to Hurricane Irma. American Airlines stated publicly they would waive change fees but when I called to cancel and reschedule the same trip for the meeting rescheduled for October, I was told...
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Anonymous
Anonymous

IMO the fee is totally justified. The airlines should only have to refund if the hurricane impacts the flight, not because your meeting was cancelled.

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American Airlines Flight Booking
#1099504
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Do not believe what you are told by this airline as they are clearly more interested in making a profit vs taking care of their paying customers. Obviously we had no choice but to take the flight at that point. After seeing my scared and upset child, we will never use American Airlines...
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American Airlines Flight Booking
#1095763
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What is up with these people? I paid $1400 for these tickets. When I notified the complaint department, there response was oh, we're sorry, we will do better next time. NEXT TIME, there will be NO next time. My husband is in the military and we travel often but I assure you it wont be on American Airlines...
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1.8
Product
American Airlines Flight Booking
I didn't like
  • Customer service
#1075938
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