Product: American Airlines Flight Booking Clear all filters (34 of 34 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Went to the American Airlines site yesterday, 3/20/18 to book a flight from San Diego to Watertown, NY for my sister to come home for a family funeral. Paid for the flight and received a confirmation number. She received a text today saying the leg from Phoenix to...
Read more
Product
American Airlines Flight Booking
#1215228
Reply to reviews
I was in the charlotte airport on Friday 3/11/18 booked a one way ticket to Orlando and i asked the customer service agent to please make sure i can get on this flight before i spend $600 he says no problem come to find out he booked my seat twice after a lady came on...
Read more
Product
American Airlines Flight Booking
#1209679
Reply to reviews
The page to leave comments said this page has "temporarily taken flight" No way to contact.The plane leaving Ontario, CA on 2-27-18 was late. The agents said they would try to re-book as many people as possible would be able to connect with their final destination...
Read more
Product
American Airlines Flight Booking
#1200094
Reply to reviews
I was having a lot of technical difficulties changing the flights on line. Each time I picked new flights and put in my credit card information a window would pop-up letting me know that the flight/s I picked were no longer available. So I did. I was even surprised...
Read more
1.0
Product
American Airlines Flight Booking
I liked
  • Pricing and available flights
I didn't like
  • Poor customer service
  • Charged for a service
#1127660
Reply to reviews
Since May 2017 had confirmed reservation and extra room seat assignment on three legs from Europe to Philadelphia, Philadelphia to Los Angeles and Los Angeles to Honolulu.October 9 2017 Went to check today, make sure all was well and they had given my extra room seat...
Read more
1.0
Product
American Airlines Flight Booking
I didn't like
  • Baaaaaaaaaad
#1104158
Reply to reviews
Traveling to Atlanta on business but meeting in Atlanta was cancelled due to Hurricane Irma. American Airlines stated publicly they would waive change fees but when I called to cancel and reschedule the same trip for the meeting rescheduled for October, I was told...
Read more
Anonymous
Anonymous

IMO the fee is totally justified. The airlines should only have to refund if the hurricane impacts the flight, not because your meeting was cancelled.

Product
American Airlines Flight Booking
#1099504
Reply to reviews
Do not believe what you are told by this airline as they are clearly more interested in making a profit vs taking care of their paying customers. Obviously we had no choice but to take the flight at that point. After seeing my scared and upset child, we will never use American Airlines...
Read more
Product
American Airlines Flight Booking
#1095763
Reply to reviews
What is up with these people? I paid $1400 for these tickets. When I notified the complaint department, there response was oh, we're sorry, we will do better next time. NEXT TIME, there will be NO next time. My husband is in the military and we travel often but I assure you it wont be on American Airlines...
Read more
1.8
Product
American Airlines Flight Booking
I didn't like
  • Customer service
#1075938
Reply to reviews
I have been trying to book 1st class seats domestically using frequent flyer miles for over four months and seats did not open up until two days before the flight and still not the right days.I find it very hard to believe that someone canceled at the last minute. I...
Read more
1.6
Product
American Airlines Flight Booking
#1040318
Reply to reviews
I thought I was booked on Feb.13th. for a flight the next day at 2:33. The site was acting up, finally it showed I was booked. I paid the $195. My cousin dropped me off at the airport on the 14th. I went to the ticket counter to check in. The agent told me I was booked...
Read more
Anonymous
Anonymous

"I thought I was booked"This pretty much says it all. You thought you were booked.

Product
American Airlines Flight Booking
#1015884
Reply to reviews