Product: American Airlines Flight Clear all filters (236 of 236 reviews match)
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Worst customer support as I am still fighting for a few hundred $ refunds due a to a flight cancelled all of a sudden by these thugs. It was October 2017 and this is mid Jan 2018. If you have options, stay away from American Airlines. And if any AA officials reading...
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1.5
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American Airlines Flight
I didn't like
  • Already explained in description
#1174190
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We have been at the airport sicne 4:00 pm, waiting for our flight at 8:55pm.We start to get curious at 8:40 because there have been no updates on our flight, so we go to one of the costumer service desk and ask them if we are at the correct spot for our flight. She...
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Anonymous
Anonymous

I'm curious what airport you were at? Every airport I have flown out of or into announces very loudly when there are gate changes. You couldn't miss it if you tried. I'm fr...

Anonymous
Airline Police

Friends don't let friends fly on American Airlines. Their customer service is zero.

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American Airlines Flight
#1130326
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I love Charlotte 35 minutes late, arrived in Miami and they left us on the tarmac for 40 minutes.This made us miss our connection to Medellin. Sorry not our fault can't help you with the hotel or anything. Sorry can't get you on until 5:30pm tomorrow standby. Sorry we...
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2.7
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American Airlines Flight
#1104831
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American Airlines - Aggregated traveler

Plane is hot..no air circulation..and no tvs to watch movies on a 7 hour flight...totally rediculous !! Won't fly American again
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American Airlines Flight
#1101490
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9/11 FLYING FROM LAX TO BOSTON ARRIVING AROUND 10:30 PM I PAID FOR 1ST CLASS. THE SEAT ONLY TILTED SLIGHTED AND DID NOT RECLINE, NO FOOT REST. THERE WAS NOTHING THAT WAS 1ST CLASS ABOUT THIS SEAT AND IT WAS A WASTE OF MONEY AMERICAN SHOULD TAKE LESSONS FROM THE...
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Anonymous
Anonymous

You should probably either stop flying or stop paying for first class. This is what it is in today's economy. The airlines are all trying to make more $$ and thus reducing t...

1.0
Product
American Airlines Flight
I didn't like
  • 1st class was not 1st class
#1099675
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American Airlines - My iPad was stolen by airline during my flight

During the fligh from Norfolk, Virginia on July 26 2017 flight operated by American Eagle, flight number 3796 , when I arrived at Miami I noted that the IPad was stolen . I don't recomend this airline to anybody , I am really upset with this matter.
1.0
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Exchange, Refund and Cancellation Policy
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American Airlines Flight
#1080457
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American Airlines

I purchased 5 tickets to Italy. I was not expecting wild fires and volcano to be on fire. People are being evacuated. They do not care. Beware if you buy a ticket them they will not refund you if there is a natural disaster where you are going. Town I'm going to is being evacuated. Company doesn't care if you die. Customer relations didn't help me.
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American Airlines Flight
#1077573
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I was travelling to Stuttgart from Charlotte through London. My connecting flight to Stuttgart was cancelled so I was rerouted through Dusseldorf. My flight to Dusseldorf was delayed so I missed the connection. That's when the fun really started. They put me on a...
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2.8
Product
American Airlines Flight
I liked
  • Good availability from carlotte
I didn't like
  • Attitude of staff on long haul flights
#1069611
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I have given this airline too many chances but no more.I've noticed the last few years, EVERY. single.time. I book with them, they mess around with the flight times, or cancel a flight and throw me on another one with different departure times. If it's only 20-30...
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Anonymous
FU American Airlines

The people running this piece of garbage company belong in prison. Now they have started the despicable practice of adding an UPCHARGE to evrry single seat including middle. T...

Anonymous
Anonymous

We will wait for your complaint about your new airline.

2.3
Product
American Airlines Flight
I didn't like
  • No solution to issues
#1069267
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I just returned form the trip that I took to Washington DC. We were on a business/fun trip. American Airlines totally ruined the trip. Not only did we not get to DC in time to anything, the same thing happened on the return flight home. Our flight was delayed and we...
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LadyScot
LadyScot

The reason given for the delays and cancels are what? Airlines don't delay or cancel flights for the he.ll of it. Your whole post is stu.pid.

Anonymous
Anonymous

Complaints about delayed and cancelled flights drive me nuts. There are about a thousand reasons flights can be delayed. There are regulations and laws in place preventing f...

1.0
Product
American Airlines Flight
I didn't like
  • Flights delayed or cancelled
#1036226
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