Manufacturer: American Airlines Category: Baggage Policy Clear all filters (44 of 44 reviews match)
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Checked in for all legs of my flight,2154 YAK to DFW, on 8/10/17 at 11am.When I arrived for my 3:22 flight from SEA to DFW there was no boarding group on my pass which was problem number one! Due to this missing number I was told I had to board the plane in the last...
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Darkstarius
Darkstarius

Typical AA lies, they love to lie to customers. They tend to be very inconsistent about bags as well. Such as the TSA says that "*** packs" are counted as CLOTHING items. Yet,...

Anonymous
Anonymous

"She gets up and the flight attendant tells her to give her the carry on....there is room for it in first class"Let me guess, the other person was nicer and appeared more sane...

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American Airlines Baggage Policy
#1086693
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IT BETTER BE HERE!! Why every single freaking time, NON-AMERICAN AIRLINES do a freaking good job on being on-time, having great services, and these *** US airlines just have to screw everyone's day up? I don't get it. DO YOUR JOB! It's not that complicated. -Pissed...
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Anonymous
Anonymous

YawnnnnnnnnnnnnnnnnnnnI wonder what you're going to do when something really important happens to you.

4.0
Product
American Airlines Baggage Policy
I didn't like
  • Flight delays and cancellation
#1054165
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On day 3 of not having any luggage we called and spoke with the only polite person that American Airlines had thus far who was very polite and put in a rush for our luggage to show up. She said that there was not a ticket put in for our bags until 10 minutes prior to...
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LadyScot
LadyScot

Two words for you: TRIP INSURANCE.There are reasons that the FAA has regulations for flight crews. Do you want a sleepy pilot flying your plane in bad weather? Your complaint ...

Anonymous
Anonymous

You imply that it was American Airlines fault, yet the only two problems that cancelled or delayed flights was the weather and the FAA required crew rest period. (If the weath...

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American Airlines Baggage Policy
#1023612
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American Airlines Baggage Policy Review

#835623
3.0
It is infuriating that the the airline selects an arbitrary boarding group to stop allowing roolerboards on rather than communicating with the staff on the aircraft to see if there is room. I have been required to check my rollerblade several times only to find plenty of room on the aircraft.
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American Airlines Baggage Policy Review

#782064
1.1
AA BAGAGE INFIRMATION IS THE WORST EVER, they Don't know where is my lougage they send me 2 times to look for it at the airport in Lima Peru, NOTHING. They don't even know if the lougage left MIAMI THIS IS INCREDIBLE. DO NOT FLIGHT WITH AA
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Review about American Airlines Baggage Policy from Malmstrom Air Force Base, Montana Province
1/1

Review about American Airlines Baggage Policy from Malmstrom Air Force Base, Montana Province

#775071
5.0
I flew from dfw airport with one stop in phoniex Arizona and then on to santa Barbara. When i arrived in santa barbara the pull handle on the top of the luggage and a wheel on bottom was broke off. Dissatisfied customer.
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Our luggage was missing from London Heathrow to DFW.We live in Austin and AA lines has promised to deliver to Austin. After 10 calls still no one knows where or what the status is. Asked for a supervisor no one called after 24 hours. Still no one knows where it is and...
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1.0
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American Airlines Baggage Policy
#984281
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Recently traveled to Timo, Haiti the week after Hurricane Mathew, for a humanitarian dental trip. Although I paid for the ticket the booking was done by the sponsoring org. It is my fault completely that I did not review the baggage policy. That being said, I could not...
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Anonymous
Anonymous

So you admit that your failure, your mistake, your carelessness caused the problem. (Hopefully you read medical journals and books before proceeding professionally on patient...

2.0
Product
American Airlines Baggage Policy
I didn't like
  • Baggage policy
#942186
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On American Airlines. I bought a new Travelers bag, the kind that unzips at the bottom to put in your shoes axros s the bottom. Thr compartment seperates from the clothes compartment. The first time ever used. They threw the bag around so bad they ripped out the...
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Anonymous
Anonymous

On October 4, 2016, I checked a brand new bag and on arrival in NY, found that one of the external fasteners had been ripped off, probably as a result of mishandling (my wife ...

Anonymous
Anonymous

I guess you found out the bag was not as high of quality as you thought, since it could not stand a little handling. Did you overload that area, putting stress on the seams b...

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American Airlines Baggage Policy
#930706
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American Airlines LAX gate 63 , flight 1767 1st august 2016 5;55pm the greatest trouble makers of all time..In fact.. To say that LAX 63 gate staff are sadistic, is an understatement. Apparently, they think they can break the law...The gate staff allowed my family...
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Anonymous
Anonymous

As the other poster said they are not required to do a bag match and remove the bags on domestic flights,But also they will not let anyone volunterly seperate from their bags....

Anonymous
Anonymous

Sounds like your family misbehaved and were not allowed to fly. There is nothing wrong with the luggage going separately, because American Airlines flight 1767 is between U.S...

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American Airlines Baggage Policy
I didn't like
  • Aa are not an international airline
  • Are uneducated on basic cultural differences
#925567
Reply to reviews
Worst travel experience ever, and I was in the military and flew some *** flights. I have not even boarded yet and I am seething at the incompetant thieves at the ticket counter. Zero people skills. They know they have you though, or you get threatened with the...
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1.8
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American Airlines Baggage Policy
#893008
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Sooooo Angry *** ***, missed my flight to Bermuda!!! My bag half full to carry on They said handle too long and would have to check my bag!!!! Small bag half full and they charged me $25 and I lose an entire day of my vacation!!!! Have to travel now to Miami wSit...
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Anonymous
Anonymous

The only questions is "did your bag fit entirely within their guidelines for carry-ons?" Obviously it did not or you would have said so. This means that you had a bag too bi...

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American Airlines Baggage Policy
#883428
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On top of that, the AA workers are rude and think it's a joke. You can stand at the security line and see them pick random people with same size bags, and they too claim that they regularly fly with that carry on. You should avoid American Airlines every chance you...
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Anonymous
Anonymous

There is only one question: Does your bag fit within their limits for carry on bags? Since you did not say it did, we must assume your bag is oversize for their carryon limi...

1.2
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American Airlines Baggage Policy
#873182
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