American Airlines
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible customer service
- Customer service
- Incompetent staff in customer relations
Preferred solution: Full refund
User's recommendation: Not to ever take American Airlines
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund policy
Preferred solution: Give me a credit I can use next year.
User's recommendation: If you bought your tickets early, you better check when they are good to use.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gresham, OregonRe-book previously cancelled flight
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bogotá, Bogotá, D.c.Refund flight
Preferred solution: Full refund
User's recommendation: Llamar y dar detalles que AA responde amablemente
Your mistakes
I need my credit issued to book a flight
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelayed flight
- Flights delayed or cancelled
- Horrible customer service
Preferred solution: Full refund
Cancellation of flight
User's recommendation: All will be done by American airlines to take care of us
Fees on cats, baggage and boxes
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSend staff to Chick-fill-a for training.
- Good entertainment system
- Customer care
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost item
Preferred solution: Trying to find lost items from today's flight
Flight canceled
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad services
- Customer service
- Poor customer service
Preferred solution: Apology
I need to cancel my flight on May 08 2020
I am extremely Disappointed in American Airlines for the way that you guys are handling refunds for flights they will no longer being boarded due to the coronavirus
Preferred solution: Full refund
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Translation: I was an immense bore who stood in the aisle during service, affecting the experience of other passengers. "I politely asked" LOL...
You have revealed yourself and confirmed the opening sentence. People who use phrases like this are typically entitled and incredibly rude to the "help." You feel as if everyone including others on the flight is beneath your banal and lame wants.
You fill the void in your (chuckle) life by being a demanding jelly and then find yourself upset when people push back. Please stay at home and out of the way of people who want to enjoy life.
Hahah lol, who uses that. Are you 12?
Do you have nothing better to do with your time that troll review sites. Grow up
Nope, this is it. Exposing lames who for some reason post on a public message board but are amazed when the public responds in a manner that doesn't support your banal and lame narrative.
As far as better things to do, how about you? You're monitoring your pathetic post and responding. One would wonder if YOU had anything else to do. Here's the thing, no one cares about you or your situation.
I'm sure it's a struggle for the family to be around you much less the general public. Be good...