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American Airlines in Wilmington, Delaware - Delayed , cancelled no reason no hotel

1.0
Details
Flight 2644. No one cares, no hotel no reason just cancelled
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Review
#1599174 Review #1599174 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$210
Preferred solution
Full refund

American Airlines in Woodway, Texas - DFW-LIM 06/06/18

1.0
Details
The flight crew from DFW was a rude older man FA he was the worst. I hope American removes him from his job. He was very rude.
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Review
#1598132 Review #1598132 is a subjective opinion of poster.
Flight 1848 was to have left Orlando to Philly at 5:32. We were notified 5 times that our flight was delayed. Although the counter rep said the inbound flight had left Charlotte. Only to find out it hadn’t. The kids are a mess and AA says there is nothing they can do....
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1 comment
Anonymous
#1721440

Flying any airlines in or out of Orlando over the past couple of days have been delayed to THUNDERSTORMS. The FAA tells you this.

Google FAA ground stops. Once this happens, flight crews can time out and have to be replaced. To do this, airlines have to find crews and send them to places like Orlando and other airports affected by a ground stop.

There's nothing the airline or the people at the counter can do. Orlando Intl is experiencing delays departure delays an average of 1 hours 7 minutes inbound flights delayed at their origin an average of 2 hours 1 minutes due to thunderstorms arrival delays for airborne aircraft an average of 1 hours 16 minutes

Review
#1598047 Review #1598047 is a subjective opinion of poster.

American Airlines in Philadelphia, Pennsylvania - No common sense!

1.3
Details
Flight from Philly to Pit was boarded in a hurry with no pilots in site and the entire plane full of passengers sat in the plane for going on over an hour - why would you board the plane? Really? No communication, no service, no common sense!!
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Review
#1591628 Review #1591628 is a subjective opinion of poster.
Cons
  • No explanation nor apologies
Reason of review
Poor customer service
Loss
$700
Preferred solution
How about showing the ability to applyi some common sense
1.4
Details
My daughter and I were flying first class to Puerto Vallarta to visit some family. One of the flight attendants was very rude to us and she refused to let us know what drinks they had on board. (We are Latinas by the way) and we noticed she was extremely polite to the...
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2 comments
h.kitchener
#1715880

More than likely you boarded the flight with a bad attitude and with the expectation of some "special" service because you were in first class. Being in first class nowadays is nothing special, just more leg room.

Your inference about the flight crew lady not liking "Latinas" or whatever is indicative of the chip on your shoulder more than anything.

Being treated rudely on airlines nowadays is becoming rather common. Get used to it.

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Review
#1586063 Review #1586063 is a subjective opinion of poster.
Pros
  • Good food
Cons
  • Bad service
Reason of review
Poor customer service
Preferred solution
Let you know that, that flight attendant is mean bossy and patethic. We paid first class ticket and we got ugly service
Tags
  • Discriminated
2.0
Details
We all have been sitting here in Buffalo for well over 5 hours to go to Reagan DC. We understand the storm has grounded planes, but now they have let planes take off from DC, and one of them coming here and they are still not letting us take off!!
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1 comment
Anonymous
#1716637

Omg you’re an idiot, really? You have no clue how the air traffic control system controlled by the faa works do you? I guess you wanted them to clear your flight over all the other inconvenienced flights out there Some people are so entitled

Review
#1585098 Review #1585098 is a subjective opinion of poster.
1.0
Details
On June13th @ apx. 7pm I received a text that my flight to US on 6/14 @9:20 had been cancelled. I was out with family for a final night dinner etc which quickly became I need a computer access to figure this out. Out goes dinner, I return to airport on way back to...
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Review
#1577537 Review #1577537 is a subjective opinion of poster.
Cons
  • No compensation of any kind
  • Poor customer service
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Full refund
Tags
  • Stranded Overseas

American Airlines in Homestead, Florida - Kick off a flight for a misunderstanding

1.0
Details
I got kick off a flight for a misunderstanding of the flight attendant, I was taken to see the pilot that also misunderstood me. Had to stay another night without any compensation or compassion from American Airlines, they did however take my suitcase all the way to my final destination. American Airlines does not car about there passengers as long as they are making money off of the passengers
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Review
#1577467 Review #1577467 is a subjective opinion of poster.

American Airlines in Queens, New York - Flying with a minor

We booked flight together and booked early for a flight. Delta assigned our seats together but American did not nor helped us work this out
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Review
#1572768 Review #1572768 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Consider travel for a minor more

Update by user Jun 30

No

Original review posted by user Jun 29

June 30, first flight turned around and delayed for a maintenance problem, upgraded seats I missed due to rescheduled connecting flight, and 7 to 10 days to get my money back. And employees who don't care. Worst airline in America.
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Review
#1572415 Review #1572415 is a subjective opinion of poster.
Cons
  • Rude staff
  • Flight delays and cancellation
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund