My wife and I requested changing our tickets one week due to a conference date change and the airline is charging us $175 per ticket.We are still 5 weeks in advance of the travel date and they are unyeilding, unreasonable and feel justified in abusing and overcharging their customers.
I spoke to customer service and a supervisor and neither had any compassion for the issue. Oh well, guess you are screwed was their basic response. This is such an incredible charge for such a simple change in the computer.
I can't believe that they are able to get away with this.
I will never use this airline again and will never recommend it to anyone within my company.
More Review Details
- Review category
- Review rating
- 1 out of 5
You May Also Like
- "What a NIGHTMARE. My husband and I took a vacation in February. We were flying into New Orleans, LA, driving to Houston, TX, finally ending up in Austin, TX..."
- "I called Frontier Airlines after making a reservation online and explained to them that I selected Feb. 20th for a departure and instead was selected for Feb 21st which was..."
- "3:30 after scheduled departure AA 61 DFW to NRT we are hostages on the plane. Never once did a flt attnd offer anything, no water. Nothing. All they did..."
- "My wife almost got killed when the fifth wheel plate broke off from faulty welding now my lawyer and I can't get ahold of them..."
- "I bought what I thought was an authentic Chanel purse & I received a knock off. I was insulted that the *** shop owner from 2HAUTE2HANDLE thought they could slip..."
- "Just a thought = anyone wonder why MrsLea/MrsC/Expecting1/QueenLea/PrincessLea/etc's name displays "Brandon" when you are reading recent complaints while browsing another complaint? See the picture above to see what I..."
- "Visit: Saturday, August 27th, 2016- 3:15am Location: 5002 N Dixie Hwy/ E Commercial Blvd Oakland Park, FL 33334- 4004 I have NEVER in my life left a bad review online. However, this early..."
- "I have made so far 9 different orders and all went fine! The items came without any scratch, packaging is awesome!!! Every time they dispatch your package they have for you a..."
- "Goos morning, i tried to ooen a complaint through the huawei's site but i haven't reply. i bought my huawei p9 plus the 6th of august in italy. Two days..."